Privacy Policy for AHC SUPPLY CHAIN MANAGEMENT INC
AHC SUPPLY CHAIN MANAGEMENT INC is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and disclose information when you engage with our services, including our online platform, and interact with us as a logistics and supply chain management provider.
1. Information We Collect
We collect various types of information to provide and improve our supply chain and logistics services.
- Personal Identification Information: This includes names, company names, job titles, postal addresses (including 317 E FOOTHILL BLVD STE 208, ARCADIA, CA, 91006), phone numbers (+1 (562) 856-7569), email addresses, and other contact details you provide when inquiring about or using our services.
- Logistics and Transactional Data: Information related to your supply chain needs, freight details, shipment data (origin, destination, contents, value), customs information, billing and payment details, and service preferences.
- Technical Data: When you visit our online platform, we may collect information such as your IP address, browser type and version, time zone setting, operating system and platform, and other technology on the devices you use to access our site.
- Usage Data: Information about how you use our website and services, including navigation paths, service usage patterns, and preferences.
2. How We Collect Information
We use different methods to collect data from and about you, including:
- Direct Interactions: You may give us your information by filling in forms on our site, corresponding with us by post, phone, or otherwise. This includes personal data you provide when you request a quote, engage our services, or provide feedback.
- Automated Technologies or Interactions: As you interact with our online platform, we may automatically collect technical data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.
- Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties and public sources, such as analytics providers, business partners, and publicly available registers.
3. How We Use Your Information
We use the information we collect for various purposes, primarily to facilitate our supply chain and logistics operations:
- Providing and Managing Services: To process and manage your logistics demands, track shipments, provide transportation solutions, and fulfill our contractual obligations.
- Communication: To communicate with you regarding our services, respond to your inquiries, provide customer support, and send important service updates.
- Billing and Payments: To process payments, manage accounts, and for other billing purposes.
- Improving Our Services: To analyze how our services are used, conduct research and development, and enhance the quality and efficiency of our logistics and supply chain operations.
- Legal and Regulatory Compliance: To comply with applicable laws, regulations, and industry standards, including those related to customs, transportation, and data protection.
4. Disclosure of Your Information
We may share your information with selected third parties to provide our services effectively:
- Service Providers: We may share data with third-party service providers who assist us in delivering our logistics services, such as carriers, customs brokers, warehousing facilities, IT service providers, and payment processors.
- Business Partners: We may share information with business partners whose services you explicitly request or involve in your supply chain.
- Legal and Regulatory Authorities: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
5. Data Security
We have implemented appropriate technical and organizational security measures designed to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered, or disclosed. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and are subject to a duty of confidentiality.
6. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
7. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data. These may include the right to:
- Request access to your personal data.
- Request correction of your personal data.
- Request erasure of your personal data.
- Object to processing of your personal data.
- Request restriction of processing your personal data.
- Request transfer of your personal data.
- Withdraw consent at any time where we are relying on consent to process your personal data.
If you wish to exercise any of these rights, please contact us using the contact details provided below.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page.
9. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
AHC SUPPLY CHAIN MANAGEMENT INC
317 E FOOTHILL BLVD STE 208
ARCADIA, CA, 91006
United States
Phone: +1 (562) 856-7569